Privacy Policy
Welcome to SILSILA ADVERTISING CO. LLC. We respect your privacy and are committed to handling personal information responsibly when you visit our website, contact our team, request a quotation or enquire about our advertising, printing and signage services.
This Privacy Policy explains the types of information we may collect, how we use and protect it, when it may be shared, and the choices and rights available to you under applicable data protection laws.
Our company is based in Musaffah, Abu Dhabi, United Arab Emirates, and provides signage, digital printing, vehicle branding, laser cutting, engraving, fabrication, display solutions and promotional products.
By using our website, you acknowledge this Privacy Policy. Where consent is required for specific processing activities, we will seek it separately.
Depending on how you interact with us, we may collect the following information:
Personal Information: Your name, email address, telephone number and other contact details.
Business Information: Company name, business address and details relevant to your advertising project.
Project Information: Artwork files, designs, printing requirements, measurements, quantities and specifications.
Communication Information: Messages, quotation enquiries and correspondence sent through our contact channels.
Technical Information: Information such as IP address, browser type, device information and website activity, where collected by our website or its service providers.
We aim to collect only information reasonably necessary for the relevant purpose.
We may use the information you provide to:
Respond to enquiries and quotation requests.
Understand your printing, signage and branding requirements.
Prepare project estimates and customized proposals.
Communicate about artwork, specifications and production progress.
Arrange orders, deliveries or installation where applicable.
Maintain records of business transactions and customer communications.
Operate, maintain and improve our website.
Meet applicable legal and regulatory obligations.
Protect our website and business against misuse or unauthorized activity.
We will use personal information only where we have an appropriate legal basis under applicable law.
When you submit an enquiry through our website, we may ask for your name, email address, phone number and details of your project.
This information is intended to help our team understand your requirements, prepare relevant quotations and communicate with you regarding signage, printing, vehicle graphics, engraving or other advertising services.
Please avoid submitting sensitive personal information unless it is necessary and specifically requested.
You may contact SILSILA ADVERTISING CO. LLC through WhatsApp, email or telephone.
When you choose to communicate through these channels, the information you share may be processed by the relevant communications provider under its own privacy practices.
We may retain business communications where necessary to respond to requests, manage orders, resolve disputes or comply with legal obligations.
Our website may use cookies and similar technologies to support essential functionality, improve the browsing experience, maintain security and understand website performance.
Depending on the tools installed on our website, cookies may include:
Essential cookies required for website functionality.
Preference cookies that remember user settings.
Analytics cookies that help us understand website usage.
Third-party cookies associated with embedded content or external services.
Where required by applicable law, we will obtain consent before using non-essential cookies.
You can manage cookies through your browser settings and, where available, our website’s cookie preference controls.
We do not sell personal information.
Where necessary and legally permitted, we may share relevant information with trusted service providers involved in operating our website, processing business communications, supplying materials, producing orders or arranging delivery and installation.
We may also disclose information where required by applicable law, regulatory authorities or lawful legal processes.
Any sharing should be limited to what is reasonably necessary for the relevant purpose.
We take appropriate organizational and technical measures intended to protect personal information against unauthorized access, accidental loss, misuse, alteration and unauthorized disclosure.
However, no website, electronic communication or digital storage system can be guaranteed completely secure.
We encourage customers to avoid sending confidential payment credentials or unnecessary sensitive information through ordinary enquiry forms.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including managing enquiries, processing orders, maintaining business records and complying with legal requirements.
Retention periods may vary depending on the type of information, the nature of the transaction and applicable legal obligations.
When information is no longer required, we will take appropriate steps to delete, anonymize or securely dispose of it, subject to applicable requirements.
Depending on applicable UAE data protection laws and the circumstances of the processing, you may have rights relating to your personal information, including requesting access, correction, deletion, restriction or transfer of your data, and withdrawing consent where processing is based on consent.
Certain rights may be subject to lawful exceptions or limitations.
To submit a privacy-related request, please contact us using the details provided below.
Our website may contain links to third-party websites and social media platforms, including Google Maps, Instagram, Facebook and WhatsApp.
These platforms operate under their own terms and privacy policies.
We recommend reviewing their privacy notices before providing personal information or interacting with their services.
Some website hosting, communication or technology providers may process information outside the United Arab Emirates.
Where personal information is transferred internationally, we will take steps required by applicable law to ensure an appropriate level of protection.
Our website and advertising services are primarily intended for businesses and individuals seeking commercial printing, signage and branding solutions.
We do not intentionally request personal information from children through our business enquiry processes.
If you believe a child has submitted personal information inappropriately, please contact us so that we can review the matter.
We may update this Privacy Policy to reflect changes in our business practices, website functionality, technologies or applicable legal requirements.
Any updates will be published on this page with a revised Last Updated date.
We encourage visitors to review this page periodically.
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
SILSILA ADVERTISING CO. LLC
Address: 9GG4+227, Musaffah M14, Abu Dhabi, United Arab Emirates
Phone: +971 50 920 6912
Email: silsilaad@gmail.com
We welcome enquiries regarding privacy concerns, personal information requests and our website’s data handling practices.